SHOCKING SERVICE BURNLEY AREA I have ordered 3 times from Debenhams in the last few weeks. In each and every case we were at home- a bungalow, car on the drive, lights on. 1st parcel note through door stating neighbour had signed for it, but was going out, so left in our bin - evening delivery. No neighbour had signed for it. 2nd note stating thrown over gate into garden- thankfully not a breakable item again evening delivery. 3rd order Debenhams had to send in two deliveries, first of which arrived last Sunday at lunchtime, door bell was used and I received parcel but was not asked to sign for it. Expecting second part of delivery this week and someone has been in the house waiting every day. Last evening heard something come through letterbox, totally blank calling card and when I opened the door no one in sight. I live in small cul de sac. I am still without this delivery! I have looked on our local community forum and believe this poor service is a regular occurrence in the area, but looking at so many reviews this is happening all over the country. What a scandal. Why do suppliers keep using Hermes? I had a similar experience with Hermes a few years ago with Hermes and decided not to do any online shopping many years as I could not get any sense out of Hermes or the supplier, In that case I found a box of books 2 days after they said they had delivered (and I am supposed to have signed for it) to me wet through on my door step 2 days later. No reply by Hermes to my email!!! Clearly the problem lies with their self employed couriers who are bringing the company into disrepute.