it's a pity that good companies are now trusting hermes to deliver their products! for the second time this month (and other few other times before!) i received a message that my order were going to be delivered. so i waited all day at home and after one or two updates saying my parcel was late, it was not delivered at all! and with the same message: we tried to delivered your parcel but you were not in. Same excuses, sounds like a lie.... well, funny to hear that once I have a porter 24 hours and also there is always a bell that the messenger could have ringed me to reach out for the door. I also gave the store my phone number (which is informed only for delivery purposes!). So I don't get it. All I can say is that, Hermes is screwing up the stores reputation by not doing their work properly. I will think twice before ordering with companies that use this courier.