I was expecting a delivery yesterday and got a message saying no one was at home so they could not deliver it. I was home all day, it was Sunday and I have my ring bell to prove no one came. Today I got another message saying they could not deliver as they had an issue with my address and to get in touch with them which is impossible as could not find a number to talk to a human and no email address found on their website. I have had parcels stolen from Hermes in the past and they took no responsibilities for them. They told me they will ask the company to send me another one and claim it from the insurance. I also had drivers who forged my signature and never delivered the parcel. They are stealing the parcels from what I have heard from friends. This company needs to be closed down as they are not fit for business at all. Such a disgrace and awful company to deal with. They deserve zero star. I wish companies stop using them so they can close down ASAP