I’m not one to usually go out of my way to complain, but the service provided by Hermes has been ridiculous. The driver only gave his name, no contact information, and took no note of my requests after the first attempted delivery. My parcel is now being sent back to the sender, which was completely avoidable. I thought I would go online to contact customer service to help assist me with getting my parcel, to be met by an automated service that basically told me what I already knew...followed by a request for a survey on how they had done! Laughable service.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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