Truly cannot fathom how companies still deliver with Hermes!!! The drivers are lazy, they forge signatures, leave packages in very public places or with the wrong people or at the wrong address, they fail to even ATTEMPT to deliver to flat buildings or anything that requires the driver to go up any set of stairs...the list goes on and on and on. The amount of times I have been home all day practically sitting on top of the buzzer and they'll send an email saying they "attempted" delivery is INSANE. The only way you can get in contact with ANYONE is by blowing up their Twitter account. I'm shocked they don't have a call centre...although it's probably because all they would receive are complaints.