Absolute nightmare, if you have a job that you cant drop last minute to receive delivery you will not get it. First item they tried to deliver once .. then didnt bother again till 8 days later as they had lost the parcel. The 2and time they only tried to deliver twice, I went onto the website and diverted to a neigbour but even though I had a confirmation email it didnt work , then they text at 10:55 to say it was going to be delivered between 9-1 that day, when I went onto the website they had already tried to deliver!! Then they only tried twice .. I have tracking on their website .. but they say they tried 3 times and are returning to sender .. and of course .. can never get a human by phone or chat! If people use these clowns I will have to stop online shopping unless a courier choice is introduced !