Unable to deliver a parcel, stating it was 'too big' (it was a bath caddy, so not that big at all). Each day there was a notification which said they would pass it to another carrier to be delivered within 48 hours but 2 weeks later still hadn't arrived. No way of contacting a real person by phone to get it resolved. Eventually they said Amazon would need to sort it out, and I ended up having to accept a refund as they could not get Hermes to deliver it either. Useless.
4 years ago
Myhermes has a
1.2
average rating
from
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