I received the message said my parcels (two separated parcels) were delivered and left in my porch with a photo (it wasn't left in my porch), and I immediately went outside for the parcels. I understand given the current coronavirus outbreak, the company is offering a contact-free option. However, your staff need to make sure the parcels were delivered outside of my house rather than anywhere in the area. We spent about approximately 30 minutes search the parcels around the area; fortunately, they were found 500 meters away from my home. So disappointed with the service.