USELESS, USELESS, USELESS, USELESS,USELESS Unfortunately, I have to give a star rating to leave a review; should be able to leave a zero rating. Pathetic customer service; they have been unable to deliver my parcel now on four or five separate occasions over the last 8 days, and are telling me that they are now unable to deliver to the address supplied, absolute waste of time and effort trying to get a sensible resolution from these people. I have never had any issues with any of the other main delivery/courier organisations delivering to my address, why is it such a problem for Hermes.