This company is a absolute joke I booked a online pickup on Sunday 26/04/20 for collection on Tuesday 28/04/20 . No collection on 28th or 29th called them on the 30th and after a 40 minute wait on the phone was first told they tried to collect when I argued we are in lock down no one came the the second excuse was the courier that we gave the job too will not collect goods due to covid 19 . So why give them the job I asked they apologised and promised the item would be collected that day the 30th we are now on the 1st may and still my parcel has not been collected so I now have to use another courier at my expense to get the packing to a waiting customer if I don’t lose the sale. Never will I use or recommend this cowboy firm again