impossible to speak with human being. i had "attempted delivery" - nobody came but on tracking it said attempted delivery so i'm trying to call customer service ask what is going on and why their delivery drivers lie constantly because it is constant hermes delivery that seems to be a problem - but you cannot actually speak with anyone. it's only some automated machine no contact details. i want to find out how to make a formal complaint if anyone does know please kindly put it up there if you can. i think delivery companies like this should not operate. these days not to be able to speak with human being about your paid delivery is disgusting. 0 stars if i could give minus i would go minus also your questions below: did you communicate this to someone :D :D :D please tell me how where you do not put the call through to advisor