Practically non-existent customer service, and couriers who apparently can't deliver parcels. It's too much trouble, even when (on a dubious re-attempt) I've received a time slot, to actually bother delivering. Courier "couldn't make it" today it seems, even when on their way. I'm doing more work than Hermes are, and getting nowhere: I can't speak to a person, automated call service is useless, and my emails might eventually get a reply but not a useful one so far. I will in future avoid using any retailer who uses Hermes' supposed service.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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