Diabolical customer service - They left it on a bin down the road in the rain I would like to give 0 stars biut that's not an option. Hermes left my postal tube containing a poster on a bin down the main road of my customers address. It was there for 2 days in the rain before the nice Royal Mail postman told my customer about it. Customer then went to retrieve it and of course it was ruined. They didn't say sorry and now say I can't claim the compensation becaus eposters are on the prohibited list? Beware as when you download the prohibited list EVERYTHING is on the prohibited list. Thus preventing them from ever honouring a claim. Worst company ever, thieves! They also have lost another of my [packages and have claimed the same. It's best just to use Royal mail and isnt even much more expsnsive. AVOID HERMES AT ALL COSTS