Dreadful company! If were possible to leave zero stars I would! 22.05.20 - Ordered from an eBay seller. 30.05.20 - Notification from Hermes informing me that they had the parcel. 01.06.20 - Hermes tracker updated stating that the parcel was being returned to sender. To date (07.06.20) no attempt has been made to deliver the parcel (either to me or the sender), and I have had no further communication from Hermes. The only method of contact available is the Hermes chat bot 'Holly' which only tells me what I already know! This is the last time I will ever buy from an online seller who uses this dreadful company.