Instead of pressing the buzzer for our flat to alert us of their presence, due to covid19 we were working from home, the delivery driver chose to enter the foyer and take a photo of the floor: no parcel in photo, and allegedly "leave the parcel". For the sake of clarity, no parcel was ever found after having gone down to the foyer to retrieve it as soon as we received the delivery notification, sent to us notably some hours later. When we had the opportunity to query the delivery driver a couple of days later as to why he could not have pressed the flat buzzer located right next to the foyer door button we were met with rudeness. In fact we were told not to expect further deliveries from Hermes. I think given the level of service and the opinion of the delivery driver our parcel was "stolen", you people out there can make up your own minds, as we have done, what the answer to that is.