They're OK when things go as planned but you better hope you never have to call or email them. They are impossible to speak to. They have had a parcel sent by a family member on a 3 day service for two weeks and each time we try to contact them the automated phone line screens your call and its impossible to speak to an advisor and the automated chat is useless. It appears Hermes do not want to speak to customers at all. Spend a bit more and use a reputable courier service.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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