Hermes is an utterly terrible service. Terrible. 1: You can't speak to anyone directly. When you call, it rings off. There's an automated customer service chat which is also unhelpful. 2: The parcel delivery/pickup lies. I was waiting for a pick up all day and they stated they had been. They had not, as i was in, plus i had left the parcel by the door for them to see. The second day they said they had re-attempted. Also a lie. One job to do, and it's done so badly. Take some tips form FedEX, DPD.
4 years ago
Myhermes has a
1.2
average rating
from
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