Avoid. Touch wood I've not yet had a parcel go missing, but I've had every other problem with them. The drivers sign for your parcels (pre-covid-19) Drivers dump parcels outside a block of flats. Drivers dump the sorry we missed you cards on the floor, in post box for wrong address or in the stairwell. Drivers rude or unresponsive to simple questions. There is one driver however who is good, and unfortunately I never got his name... He delivered on time, actually early, made sure I picked it up myself from outside my flat, and even smiled and joked about keeping distances. He's something of a rarity in that he worked for myhermes and is actually good at his job. But the rest of them... Appalling arse heads, the lot of them.