Hermes are bad the courier picked my parcel up on the 7th April and it never got delivered it was a very important parcel it was my family bible I was sending to my friend who is a book binder he was going to restore it for me but there’s no chance of that now I sent loads of emails to Hermes and got nothing back I feel betrayed by them they can’t be bothered to look for my parcel iv been told they are keeping parcels and selling them on auction sites I feel that’s we’re my bible will end up Iam so upset and angry I trusted this company but now I don’t I will never use Hermes again