My parcel was marked as delivered and signed for however I did not receive it and due to my road being closed for roadworks it is impossible that they could have. It has been impossible to get in contact with an actual person to explain this and find out why the driver marked it as delivered. Due to their coronavirus protocol they are also not actually collecting signatures and therefore there is no way that the driver came in contact with anyone. I am extremely disappointed at this and would urge people not to use such a dishonest and difficult to contact courier service.