Hermes driver picked up wrong parcel from my house and never returned it, albeit the parcel has my names and address on the label. I raised this issue with Hermes customer service and was given a support ticket number. I have called Hermes customer service every day without any help. when I called today the Hermes advisor could not even locate the support ticket number within the Hermes system. Help from Hermes customer service. Is zero and now more than 10 days have passed since my parcel was mis-collected.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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