I HATE HERMES!!!!! I am always nervous when I see my parcel is being delivered by Hermes, because your drivers are so terrible and lazy!! I had a parcel delivered today which has arrived broken because your driver thinks that it is acceptable to chuck my parcel over the banister (my door is roughly 3m+ from the stairs) the parcel was no where near my door, they didn’t knock to let me know that the parcel is there - I understand social distancing and the current situation but that is a perfect recipe for my parcel to be stolen if they don’t even knock you aren’t aware the parcel has arrived? When opening this parcel the item is broken! I don’t think this is fault of the supplier but actually the driver because of where the parcel was situated it’s clear they chucked it from the stairs. The same happened with a parcel about two weeks ago chucked right by the stairs, again no where near my door, in the middle of the landing. I have had numerous bad experiences, and honestly try to avoid ordering online from companies that use your company, unfortunately I didn’t dodge the bullet with these orders. Hermes are so unreliable, lazy drivers, irresponsible. I would never post with them!!!!