Reading everyone else’s review breaks my heart as I know I’m in the same boat as them, I absolutely refuse to buy anything off eBay now from sellers who use Hermes. I was a courier for 15 years and this is not the way to run a courier company, my 1st parcel was lost, the driver actually tried to post the envelope with NOTHING in it, now I’m still waiting for my replacement and this Mickey Mouse courier company have had my parcel “In Transit” for the last 9 days! Hermes is a joke! God knows when I’m getting my parcel as I don’t, obviously the managers don’t care about their numbers and figures. I’m surprised this lot are still in business.