We arranged via Hermes to collect a parcel we had bought. Sent the bar code to our supplier. No pick up, but no text, no phone call, and no email from Hermes. Only when our supplier told us that the pick up hadn’t happened, and we went onto the Hermes app to track the parcel did we find out that they couldn’t find the address. Terrible customer service and communication!
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
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