Huge disappointment, failure mixed with more failure. I had experienced twice already how untrustworthy their service is. Once i almost lost over 1000 Eur on a shipment, which they did not even see in their system the second time i lost 60euro on package where they supposedly did not find the address and company name, where it is written in people sized letters on the wall above the door. So thank you HERMES for making my life harder and harder. In the End, they did not find the package for 2 weeks and then somebody verified the transport without any signs or anything that somebody received it.