Terrible system and no way to talk to anyone to get it resolved
They sent an text advising my package will be delivered between 4-6pm. No problem there, I will get my shopping done before the delivery then.... So I decided to pop out to the shop to grab some food etc. On my arrival home, I have missed passage note, so I went onto the website and is advised I missed this at 13:12.
This annoyed me, as without the text, I would have been home. When I looked on the missed parcel note, the website and google. There is no way to talk to anyone or email a customer service team. They only have an AI they will tell me I missed my package.... I KNOW! I wanted to talk about that. Then they advise to contact the supplier for any other issue.
I will be advising the supplier to no longer use this service. This is not the only time they have caused issues for deliveries.
4 years ago
Myhermes has a
1.2
average rating
from
7,029
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.