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Rhys
Terrible system and no way to talk to anyone to get it resolved They sent an text advising my package will be delivered between 4-6pm. No problem there, I will get my shopping done before the delivery then.... So I decided to pop out to the shop to grab some food etc. On my arrival home, I have missed passage note, so I went onto the website and is advised I missed this at 13:12. This annoyed me, as without the text, I would have been home. When I looked on the missed parcel note, the website and google. There is no way to talk to anyone or email a customer service team. They only have an AI they will tell me I missed my package.... I KNOW! I wanted to talk about that. Then they advise to contact the supplier for any other issue. I will be advising the supplier to no longer use this service. This is not the only time they have caused issues for deliveries.
4 years ago
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Myhermes has a 1.2 average rating from 7,029 reviews

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