I had booked Hermes to collect 2 parcels. The day of collection, I received an email saying the courier had come but was unable to collect my parcels as I was not in. I had waited in all day and they had not attempted to come at all. I have a video door bell which shows they did not come to my property. The following day I received the same email stating they had tried again. Again, I had been in all day and the video doorbell shows no courier coming to my door. Very unprofessional and very frustrating to have to go through this rigamarole.
4 years ago
Myhermes has a
1.2
average rating
from
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