Due to their having 2 versions of their website (classic and total sh!te) when I paid it took me back to enter my card details again, which I did only to discover it had paid for a previous quote the day before and a completed order today! Do you think I could even get a tracking number???!!!! Do you think I am going to get refunded the unused delivery for the same recipient? Will update you if I do... Do you think when I attempt to log in it will, despite being able to do so but only if I go via numerous links?.... What the f*ck is going on with your company Hermes?