AWFUL COMPANY! DO NOT USE! I have sent several parcels with this s*** show of a company, all COVERED in fragile tape and 3 of the 7 have been delivered absolutely smashed to bits. I had a customer send me photos this evening of a box that was pretty much flat! They are near on impossible to contact. In fact I have never been able to claim on the cover because I can’t ever get through! I once got past all the gab they give and told the machine my details only to be hung up on after being on hold for half an hour. They have ended up costing me a lot of money and I will never use them again and I advise everyone who needs their parcels to be delivered in working order and not broken not to use them!