Possibly the worst delivery company, ever? As you can already see from the rating, sending a parcel with MyHermes is simply a waste of time. Not only have they lost several of my packages, but when you try and speak to an agent to get some answers, it is impossible. Any other courier company will deliver 99.9% of packages without issue. I would be very surprised if MyHermes could manage 0.1% without either abandoning it somewhere they "assume" is the correct address, or simply losing or breaking it. Each and every time I've had the misfortune to deal with this company, I have a bad experience. DO NOT USE.