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Katia
Don't do business with Myholidays.com! I have called on the same day of my ticket purchase to cancel it. First the agent said there will be a $30 per person fee, then they said a $15 per person fee and then no fee. Then I got a call back saying that no refund is possible and I have to call United Airlines, a company that never received any payment directly from me, and ask THEM for a refund. By law, any company gives a 24 hour grace period for cancellations, without a fee. By Myholidays.com company policy, which anyone can find on their website it also states that a customer can cancel within the 24 hour period for a refund, NO CANCELATION FEE IS MENTIONED. I am very disappointed since this was my first time using this company for ticket purchases. Not to mention after I bought the tickets I got a call back saying the price has changed and now I have to pay more, which should have been a red flag to me. Horrible customer service with employees raising their voices at me and my boyfriend, now they blocked my number because I had tried reaching the office and was told "You will receive a call back." Never received it, called from a different number and they answered right away. I should have checked all these negative reviews beforehand.
3 years ago
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My Holidays has a 1.9 average rating from 110 reviews

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