I am very disappointed to share with you the bad experience i have had with myholidyas.com . they have in plain words cheated me. At the time of booking they charged extra for enabling to change and modify my ticket for no cost and also for Insurance. Once i paid the insurance never came i had to remind them for the same for which they gave a partial amount as refund. Later due to a personal reason i had postpone my ticket, no response received from the email support/ change i had to actually call them 3-4 times for my request, eventually they responded by deducting 50% of the ticket fare in the case of cancellation and asking for almost 90% ticket fare for modification. with no clarity as to why they were charging a service fees over and above the airline charges when i had paid them a higher fees at the time of booking for no further charges for amendments/ cancellation. the response from the agent is all other charges levied by the site were non-refundable and hence that is the only thing i can get reunfd. THIS IS DAY LIGHT CHEATING. I would never recommend anyone to deal with such a company and will also try and file a complaint against them for necessary action.