First booking went okay though the site was not very helpful the pricing was nice. Which is why I tried to use them the next time - that is when the bait and switch kicked in.
We were on our vacation and decided on a whim to go to Greece since we were close already. I queued up the flights I wanted. Price was great. I put in the relevant info but the credit card was declined. I noticed then that the reason for the decline was that the price changed from 200 to over 800 dollars. The site gave NO WARNINGat all. Thankfully I do not keep much on that debit card.
I understand that prices sometimes change on fares pretty quick though I have never seen then quadruple and I have ALWAYS been warned and given another chance to change my mind.
just for fun I logged out of the site then in on another machine and queued up the same flights again. Yep, they were listed still at 200 dollars and once again when I pushed submit I got a decline (different card also low limit) and once again the screen that came up after the refusal showed the price as over 800 dollars.
Classic bait and switch tactics!!!! I would not recommend anyone use myholidays.com
BTW I did email customer support and received a rather rude reply telling me my card had declined so the booking didn't go through (duh). I emailed back trying to explain what I had said in my first message, another reply this time telling me the increase was due to a price change from the carrier and was out of their control.
This was not a price change, prices do not quadruple in 1 minute. If it had been a price change the user should be told and given the opportunity to reconsider.
Again classic bait and switch. This is the most dishonest thing I have encountered on the Internet, and I shop online a lot.
5 years ago
My Holidays has a
1.9
average rating
from
110
reviews
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