I ordered a Evaluation because I needed my German high school education evaluated, I did some research and made sure beforehand with their customer service and even to the evaluation team what exactly I needed and what my expectations were. Not only did they Evaluate my High School Education wrong but also my Associates Degree just because it was in Scottish credits I acquired that already had U.S Recognition. Their Evaluation also wasn’t done in 3 days as stated on their Website. Customer Service takes forever to get a reply back. And even after explaining them that they didn’t do the evaluation correctly and completely ignored my expectations they are not issuing me a refund with the sole explanation that they provided the service I paid for. Which is definitely not the case!! A different company evaluated it the way I needed this is how I know their evaluation was incorrect. I do not recommend this service at all!