Changed my car and tried to cancel the insurance they then tried to charge me over £700 to do this although when I initially bought the insurance it should've only been £150 to cancel, so to change the vehicle I am now paying over double. Then today I have received texts from then saying they need to fit a box into my car although it already have a box fitted within half an hour they have booked it in for tomorrow so after getting in contact and telling them I don't need this box I have been sent a text saying I will be charged £50 for not attending this appointment, this was sent around 8:30 PM but the phone lines closed at 5pm so I cant even contact this scam of a company to make sure I am not charged for this, all I can do is wait at home for 10 hours for someone to come and fit a box that is already installed