I initially had a positive experience with MyPostcard.com when I ordered 14 postcards between July 2023 and April 2024. The cards were delivered promptly, and I was satisfied with the service. However, my recent experience has been nothing short of a nightmare.
Since June 21, 2024, I have ordered 31 postcards, and not a single one has been delivered. That’s right—31 postcards, and not one has reached its destination. This isn’t just an issue with one or two cards going missing; this is a systematic failure.
I have reached out to customer service multiple times, politely asking for a refund. Every single email has been met with silence. They are either ignoring me outright or have decided that customer service is no longer a priority. I’ve paid a considerable amount of money for these cards, and it feels like they’ve taken my money and run.
To make matters worse, it seems like MyPostcard.com has chosen the cheapest possible delivery method, which is clearly unreliable. When you pay for a service, you expect it to be completed—especially when we’re talking about 31 postcards!
If I could give this company zero stars, I would. Their service has gone from decent to absolutely terrible, and their customer service is nonexistent. Save yourself the frustration and money—do not use MyPostcard.com.
3 months ago
MyPostcard has a
4.3
average rating
from
177
reviews
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