Just to clarify, this is my 2nd order from this website. 1st one (last year) was good, no issues. However, with the current order, I feel the product was defective, as the top layer / transparent plastic started coming off. I thought it's a protective layer, but no, it was actually part of the number plate. After speaking with custom service, they blamed it on the way I drilled, I should've drilled from the front, NOT from the back - which is fair enough .. However: 1) I never drilled the other plate from the front, and it was fine. 2) I changed a few other number plates in my life, and I've always drilled them from the back and it was also fine. and finally 3) the dealer from where I got the new bike, also drilled from the back as you can see all the markings. So this is a STANDARD, if your product requires drilling in any other way, please provide instructions. No instructions were provided. And customer service refused to replace the product, unless I pay more, which I'm not happy to pay for a defective product, or for their fault for not providing instructions. I don't read minds. if the product should've been fitted any other way, then provide instructions.