I ordered a basic number plate from the myshowplates website. When the plate arrived, I did not realise it was not road legal until I was told by a family member prior to fitting. When ordering I clicked on “Standard Plate” thinking this would be the normal road legal format. Once I was informed my plate was not legal I then checked the FAQ's at the bottom of their website, within here there is a question that states “How do I make my number plates legal” and it confirmed in there for the plate to be legal it has to be marked with a British Standard number - this is 'BS AU 145e, to do this you need to select British standard (Show) from a drop down list to show this, but this was not the default setting. You are also required to space the characters correctly but you must enter a space after the 4th character. This should be done automatically in my opinion or flash up saying it is not legal, not for customers to have to sift through FAQs to make it compliant! To top all of this the plates arrived with scratches on them and despite sending photos in they will not refund. I would not recommend or use this company again!