Mytee Products website is easy to use. Shipping was extremely quick; I was very surprised when my product showed up well before expected. I've talked with several sales reps on the phone and they were all very heplful and courteous. I've also stopped in the physical store. It was nice being able to take my tractor trailer in to get the products I needed when I was in the area. The sales staff inside were knowledgeable as well as friendly. They took my order and the warehouse staff had the product to the dock within minutes. I will be using them again when I need any securment products.