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Sarah
Dishonest company! I bought £1230 ysl boots. I tried on one boot for 2 min (as I had ordered a different pair of ysl boots from another site and was choosing which I preferred). I immediately sent back the boots and they responded with scuff marks on the bottom of both boots claiming they had been worn. I can’t decide if they intentionally scuffed the boots afterwards or if they came scuffed (I think I would have noticed). But I can absolutely guarantee that I did not cause the wear. Now they refuse to take them back. I told a friend the story and she said the same thing happened to her with MyTheresa. They should be investigated as this can’t be legal.
2 years ago
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mytheresa.com has a 2.0 average rating from 134 reviews

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