AVOID!
I have ordered the shoes from them and was hoping to receive a new item, not worn or dirty, however, that’s exacly what I got. The tags were not there, the shoes were obviously worn a A LOT. When I contacted customer support about it, if you could call them that, they asked to privide a picture of a sticker on a sole, which ofc was missing. Apparently you cannot return the item if the damn sticker is missing. So somehow this was my fault that they shipped a faulty item and I can’t do anything about it. This is completely unacceptable, I feel they resell damaged items and then go out of their way to avoid any responsibility. This is a scam, avoid it at all costs
2 years ago
mytheresa.com has a
2.0
average rating
from
134
reviews
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