Login
Start Free Trial Are you a business?? Click Here
E Russell
I ordered three dresses. Each dress is two pieces-so I was expecting 6 pieces. I received a shoe box with 5 wrinkled pieces stuffed inside. Mytheresa sent only HALF of one dress, another with a hole, and the third one sized for a toddler. Customer care has offered nothing apart from lip service, no return label, no replacement, absolutely nothing. I have no way to return anything to a warehouse in Germany. I’ve attempted to send photos to them of the damage, my emails are now being kicked back as “undeliverable”. I’m stuck with three unwearable rags with absolutely no recourse. Do not buy from this company-please read the reviews. It’s an expensive nightmare.
4 months ago
Read mytheresa.com Reviews
mytheresa.com has a 2.0 average rating from 134 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Activate Your Account

Book your activation call by clicking the button below. Or call us now on +1 213-325-5109 . Book a Call

Alice, Customer Support

Start Your Free Trial