I ordered three dresses. Each dress is two pieces-so I was expecting 6 pieces. I received a shoe box with 5 wrinkled pieces stuffed inside. Mytheresa sent only HALF of one dress, another with a hole, and the third one sized for a toddler. Customer care has offered nothing apart from lip service, no return label, no replacement, absolutely nothing. I have no way to return anything to a warehouse in Germany. I’ve attempted to send photos to them of the damage, my emails are now being kicked back as “undeliverable”. I’m stuck with three unwearable rags with absolutely no recourse. Do not buy from this company-please read the reviews. It’s an expensive nightmare.
4 months ago
mytheresa.com has a
2.0
average rating
from
134
reviews
Book your activation call by clicking the button below. Or call us now on
+1 213-325-5109 .
Book a Call
Alice, Customer Support
Start Your Free Trial
Thank you! Now Check Your Email...
A member of our team wil be in contact shortly to discuss your existing contract and the next steps to take.
We've sent you a link to verify your free account. Click the 'VERIFY ACCOUNT' button in the email to complete activation and access your REVIEWS.io dashboard.
If you have any issues then please open chat to talk to a product specialist.