Order placed 12/16 for delivery by Christmas. Order never arrive and stuck at FedEx. MT not refunding until the package ir rerouted by carrier so almost a month later, charge is still on my card for a package that was never received and no longer needed. I have many email from customer service and calls with no help or desire to actually escalate reversal of charge. Second such encounter with MT - I've deleted app and avoid purchasing in future.
3 months ago
mytheresa.com has a
1.7
average rating
from
183
reviews
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