I’ve been vip customer for 3 years straight, placed 50+ orders and was very satisfied with my experience with them until I decided to order some zegna sneakers and asked an advice on sizing from my personal shopper. The size adviced by personal shopper turned out to be completely wrong, i was told that shoes fit wide but length is true to size but in reality it was exactly opposite, the shoes were narrow but incredibly long. Mytheresa refused to accept any responsibility in that case or try make me as a customer happy, so i wouldn’t recommend to buy from them.