When I received my package the box was totally destroyed so I had to return with my own shipping box. I've used the gift card which was $100.00 and the product I ordered didn't fit. I returned it the day I got the shipment ($126.00 total). I had paid for the order with my gift card and the shipping was charged to my credit card. I received a refund with $75.00 on a gift card and $26.00 onto my credit card (keep in mind they don't refund shipping). So, you might wonder what the heck those refund amounts were for... I have NO IDEA. All I've gotten out of them is that they basically split up the total of the product onto my gift card and my credit card. One refund in the amount of the shipping costs and one random-ass amount of $75.00. This took about 10 emails for them to clear-up and it is still unclear as to why they managed the refund this way... This is so annoying and the customer service is SO UNORGANIZED. I do NOT recommend shopping with this company at ALL COSTS. It is a total headache.