Very disappointed. Bad customer service. I ordered 2 pair of shoes. One pair went on sale so I asked for a price adjustment. The only way for them to do a price adjustment is for me to ship it back. I asked for a store credit. They refused to give me one.. they simply just don’t return your call with an answer or ignore your emails...If I ship it back, I have to pay custom fee? Doesn’t make sense... I explained to them.....all they care about is money. Not customer satisfaction.
4 years ago
mytheresa.com has a
2.0
average rating
from
134
reviews
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