I am from Indonesia. This is the my worst experience of US Shipment. Myus charge me with way too much higher import tax than they supposed to. I have given them the official document of my real import tax from my country (only USD 12), and challenge them to provide me their details for charging me USD 81.55. Their answer is really irrelevant and certainly they are not able to provide the detail. Really disappointing!!! Their support service is so poor, looks like they don't really read your email, they don't face your concerns, just bypass them. They refused to show me the proof and the breakdown of the import duty tax. NOt recommended. Thanks to reviews.io to give me a chance to let other people know. STAY AWAY FROM THEM! ALOT OF HIDDEN FEES, VERY TRUE!!! Indonesia Translation : Saya sudah sering membeli barang dari USA untuk kirim ke Indonesia. Ini bener2 pengalaman yg paling buruk dengan Myus. Jadi seharusnya charge kita itu kan A= (harga barang + shipping cost) *7.5% B= A* 10% Total Tax ke Indonesia = A+B.. dan di kasus saya itu hanya USD 12 (IDR 181.000), untuk tau cek ke dokumen SPPBMCP (Surat Penetapan Pembayaran Bea Masuk, Cukai Dan/Atau Pajak). Tapi di charge oleh MyUs USD 81.55. Saya minta kejelasan detail dari breakdown cost ini yg mereka namakan sebagai "import cost", tapi mereka tidak bisa memberikan dan akhirnya saya desak mereka berkilah "we do not have an access for such information. Nevertheless, your duties and taxes may or may not include other fees such as carrier export fees or other fees required upon your package's arrival" apa coba cost kok bisa may or may not, di challenge costnya apa? mereka ga bilang. jangan pernah transaksi sama dia, karena dia open kartu kredit kita.. jadi sekali mereka bisa banget ngecharge tanpa sepengtahuan kita. dan we are left with no choice, tau2 uda dicharge. hati2 jangan transaksi sama mereka.