This company's business method is a SCAM. You are prompted to add a payment method when you sign up, that way they can automatically charge you later on with their extortionate fees, they advertise you have full control over your shipment products so you don't think anything of it, but that is FALSE. You have NO control over your shipments once their website says processing, nowhere does it say what options you would like, you can't even cancel. I expected my shipping options to come through soon for my approval. What I got was an automated shipping and billing notice that they had already billed me!!! their charges are EXTORTIONATE, and you don't find out until you've already paid them! They DON'T request your approval, they bill you straight away without you approving the costs. I reached out to their customer service who refused to offer any resolution. I asked them to cancel processing my orders, I would rather have them throw away my items than charge me their ridiculous fees!!! Even if you cancel your automatic payments to them with Paypal, they can still keep AUTOMATICALLY CHARGING you, again with no control from me whatsoever even after cancelling my Paypal payments with them. So many UNAPPROVED charges, HIDDEN COSTS, billing WITHOUT your knowledge or approval. Customer service not willing to offer any solution. This is UNETHICAL and is a SCAM. Take it up with your credit card company or Paypal.