ordered a shipment,and unfortunately I chose collect duties and taxes option cause I thought they knew the customs charges for each country, but apparently they use a custom ripoff formula for all countries and they charged me 5 times what my country's custom department would ask for, and shipped my shipment automatically without even asking for my approval on the amount they determined, and let's not forget they chose the most expensive shipping option available cause as they say the only one able to collect duties and of course they didn't inform me that, they assumed that all of this is known to me since it's automatic shipping which also wasn't stated at any point in my single package membership, the only clue was no consolidation, and I've been texting them several times to reach for a settlement but they don't see anything wrong in their actions, So I will end up paying triple the amount of my package for shipping and taxes So my advice RUN this is a ripoff company and not trust worthy you'll end up paying double or triple the amount of your shipment at least ( the package was 4.7 ponds only and I'll end up paying 256$ Charges)