Expensive jewelry handled with care. You have to be informed about customs costs though! You cannot blame the company for the customs costs that are normal for any intercontinental shipping. For a 1000 dollar jewelry ordered to Romania, it is normal to pay additional 200 dollars added tax to the state and 35 dollars additional costs to the courier company for third party handling of comunication with the gouvernmental customs authority (that is after you paid for the basic shipping to your country, which was 25 dollars in my case -> depends on weight + 12 dollars advanced pictures -> the advanced pictures are optional)